Call the OPEN DOORS® Patient Support Program Care Team 24/7 1‑866‑673‑6366
Getting
OFEV
Once you and your doctor decide to make OFEV® (nintedanib) capsules part of your treatment plan, the next step is to get it. OFEV is available only through a Specialty Pharmacy, which is different from your neighborhood pharmacy in a few helpful ways. Specialty Pharmacies are familiar with chronic and complex conditions, as well as the medicines used to treat them.
RECEIVING OFEV
FROM A SPECIALTY PHARMACY
The process for filling your OFEV prescription is probably different from most prescriptions you've had before. Read about the steps below.
STEP 1
Doctor Selects Your Specialty Pharmacy
Doctor faxes your prescription and paperwork to a Specialty Pharmacy that works for you
STEP 2
The Specialty Pharmacy Calls You
- They confirm the date, time, and delivery location for your first shipment of OFEV
- Make sure you provide the best phone number where you can be reached
- Make note of your Specialty Pharmacy’s name and phone number so you can inform them of any changes to your address, phone number, or insurance plan
IMPORTANT: ANSWER A CALL TO CONFIRM YOUR PRESCRIPTION
When the Specialty Pharmacy calls, your phone may show the call as a toll-free phone number* or caller-ID “blocked,” or “unknown.” If you don’t answer, they will leave a general message “about your prescription.” Be sure to call them back.
If your Specialty Pharmacy cannot reach you after several attempts, your prescription will go on hold and may be canceled.
*Toll-free numbers are numbers that begin with one of the following three-digit codes: 800, 888, 877, 866, 855, 844, or 833.
STEP 3
YOUR PRESCRIPTION IS SHIPPED DIRECTLY TO YOUR DOOR
Make sure someone age 18 or over can sign for the delivery—your prescription cannot be left outside
FOLLOW-UPS BY PHONE
Your Specialty Pharmacy may call you within several weeks after you start taking your OFEV to see how you’re doing. They will ask questions, such as:
- How are you doing with your medication?
- How many pills do you have left?
- Have you been taking your pills regularly?
- Has your insurance information changed?
- Do you need any additional assistance?
HAVE QUESTIONS?
THE OPEN DOORS® PATIENT SUPPORT PROGRAM IS AVAILABLE TO HELP.
